Lo que debes saber sobre la eliminación del `roaming´ en la Unión Europea

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La eliminación de los controles de frontera y de la necesidad de pasaporte al viajar a otros países de la UE revolucionó los viajes internacionales, tanto por ocio como por trabajo. Este 15 de junio se da un importante paso en la misma dirección con la eliminación de las tarifas de roaming en la Unión. ¿Qué implica esto? ¿Qué hay que tener en cuenta a la hora de viajar o de contratar una tarifa?

Se entiende por roaming el sobrecoste que el cliente debe pagar por utilizar su servicio de telefonía móvil (llamadas, mensajes de texto o navegación) desde el extranjero. Aunque esos costes adicionales se han ido reduciendo progresivamente en los últimos años, todavía suponían una importante molestia para quienes se desplazaban a otro país.

Salvo que las operadoras tengan acuerdos adicionales -Vodafone, por ejemplo, tampoco cobra por la itinerancia móvil en Estados Unidos o Turquía-, los países en los que se podrá utilizar el dispositivo móvil al mismo precio que en España serán los miembros de la Unión Europea, además de Islandia, Liechtenstein y Noruega. El Reino Unido, a la espera de lo que deparen las negociaciones del brexit, se considera por el momento como un país miembro y también en su territorio desaparecerán estos gastos.

Las compañías de telefonía tienen hasta el 15 de junio como fecha límite para eliminar estos sobrecostes, algo que Vodafone, por ejemplo, hizo ya a finales de 2015 en sus tarifas de contrato. El resto, Movistar, Orange, Yoigo, Pepephone o Simyo, apurarán el plazo y será el mismo día 15 a las 00.00 hora española cuando comiencen a aplicar la medida. Para poder disfrutar de la misma no hará falta ningún tipo de alta ni de acción por parte del usuario, pues la entrada en vigor será de manera automática.

Se evitará el uso abusivo

No hay nada que impida a un usuario español comprar una tarjeta SIM en otro país de la Unión mientras está de visita. Sin embargo, para evitar que un viajero pueda contratar una tarifa en un país con precios más baratos y utilizarla de forma constante en su país, lo que se denomina “roaming permanente” se han establecido políticas de uso razonable.

En el caso de que se demuestre el abuso por parte del cliente, la compañía pasaría a aplicar un recargo equivalente al precio mayorista, que será de 7,7 euros el gigabyte; 3,2 céntimos por minuto de llamada; y 1 céntimo por mensaje de texto. Estos precios, que han disminuido hasta un 90%, seguirán reduciéndose hasta lograr que en 2022 por cada gigabyte de información se paguen 2,5 euros.Si durante cuatro meses la compañía detecta que la tarifa contratada se utiliza principalmente en un país distinto al de compra se pondrá en contacto con el cliente para exigirle que demuestre que no está haciendo un uso indebido. Una estancia Erasmus, un viaje para aprender idiomas o el trabajo en un país y la residencia en otro, por ejemplo, se considerarían aceptables y podrían justificarse, pero no así la compra, por ejemplo, de una tarjeta en Portugal con un precio menor para utilizar el teléfono de forma continua en España.

Diez años de negociaciones

La fijación de estos precios mayoristas, el que las operadoras se cobran entre sí por la prestación de los servicios en itinerancia, supuso uno de los mayores escollos de la negociación y fue, de hecho, el último elemento sobre el que se logró un acuerdo. Pero ese acuerdo, alcanzado entre el Parlamento y el Consejo Europeo y ratificado por los Estados miembros, no ha dejado satisfechos a todos.

Las compañías de telefonía españolas, igual que las de otros países con importante afluencia de turistas, no eran partidarias de esta rebaja en los precios mayoristas, pues deberán prestar una gran cantidad de servicios a cambio de unas compensaciones relativamente bajas y que podrían no ser suficientes para cubrir costes.

(Publicado en bez.es)

Navigating under the storm

The economic crisis was disappearing, employment figures were slowly growing, recession was already in the past and the rescues, little by little, seemed to work. The Euro and the EU looked saved. But just when we thought the storm was over, the hurricane struck.

The European Union, although built initially upon shared economic interests, has Equality, Freedom, Democracy and Human Rights as main values. Those basic principles are at stake now, pushing the EU towards the biggest challenge in its history.

Let’s start with the refugee crisis. Many people are turning their hopes to Europe, looking for that land of Freedom and Human Rights that we are supposed to be. But the lack of solidarity, both between European countries and with the asylum seekers, has shown exactly the opposite. And with some countries welcoming refugees while other were building new walls, the EU showed how unprepared she was to give an answer to this humanitarian problem. So far, the only solution offered was a deal with Turkey so the problem stays far from our borders, but without really caring about the Human Rights of those refugees.

This whole refugee crisis increased a process that had already started during the economic crisis: the appearing and growing of populist, nationalist and extremist parties all across Europe. Some ideas that we thought buried in the past returned, offering the same easy solutions to the complex problems that we are facing. Politics seem to be in the middle of a renewing process, with traditional parties losing their support to some new and interesting ideas, but also to some scaring ones.

Among the last one some might include those supporting the Brexit. The fact that a country wants to leave the Union meant that something was not being done properly. But the possibility that this country might not be the only one shows the dimension of the problem. So far the EU had only added countries, it had never lost one, but that changed now. How to face that new challenge remains still a mystery, but the consequences are still to come.

One of the main reasons for those who voted “Leave” was the threat of terrorism in Europe. France has been so far the most punished country by these despicable actions, but the whole Europe feels the risk. Terrorism is not only scary; it has also meant a cut in our freedom in order to maintain security. And with it, also racism and islamophobia have increased, showing precisely what shouldn’t be done.

Let’s add to this cocktail the hottest year since there are records due to the effects of climate change, some failed elections in countries like Austria or Spain, the loose  of rights in countries like Hungary or Poland, and the still very damaged economy (that might be facing now the menace of a new financial crisis).

We are in the middle of the perfect storm. And keeping the boat afloat won’t be easy. And if you expect now solutions to these problems, I’m afraid I have none. It’s not that easy. Answers will only be found through dialogue.

That’s exactly what we offer in our Aspire Conference 2016: dialogue about some of the most challenging topics of our days, such as gender equality, migration, new business models and environment. To learn more about the Conference, stay with us, because we pretend to discover how to navigate the crossroads of our days under this perfect storm.

(Published in the Blog of Aspire. Manufactury of Change to promote the Aspire Conference 2016)

We are stronger together

Such an easy sentence. Theorically, not many people would disagree, specially seeing how many examples we can find. Last one can be Island’s National Football Team, who showed us that a good team is better than a few great independent players. The European Union could be another example.

Very likely you, dear reader, already know what this text is going to be about. Specially knowing what is happening today in the United Kingdom. But let’s bring another sports example before we continue. Talking about the UK, four years ago London was getting ready to host the 2012 Summer Olympics. By the end of those games, UK was third in the medal table with 29 golden medals, 17 silver ones and 19 bronzes for a total of 65 medals; a great result, for sure, but still far from the 103 and 88 metals of the USA and China. Just as a fact, if we put the medals of the EU members together, we would share 312 medals, including 95 golds. Clear leader of the medals table, because together we are more.

These are just small sport-related examples, but they support what we Aspirers feel: that unity brings strength. Therefore we believe that the European Union is a great project. It’s full of mistakes and challenges, but maybe it’s also the only way to survive in a world where the borders of countries start to blur -even if some people keep trying to raise fences and defend nationalisms-.

The longest peace period in the History of Europe, the Convention on Human Rights, the opportunity to travel in a much easier, safer and more free way or the possibility of finding friends in people that our grandparents would have been forced to kill are achievements that we owe to the European Union.

And at the same time we can’t deny its failures: one of them is to give special treatment to some countries just because of their powerful position. I’m talking, of course, about the UK and the advantages they already have and those that they have been promised if they vote to remain. That reminds me to what Groucho Marx -another one who knew that a team with his brothers was better than individualities- once said: “I don’t want to belong to any club that will accept people like me as a member”.

And yet, with our differences, with the mistakes and peculiarities of each country and with the problems that being all together might bring, unity makes us stronger.Let’s go back to sports with a nautical or sailing case: when we are with 27 people on a ship, if one makes a mistake and a hole appears in the hull of the ship, the whole boat can be in danger of sinking; but if that happens, all those partners are there to help us cover that hole and bale the water out. Being scared about a little hole in the hull is not a reason to leave the ship and row alone in a small wooden boat. Let’s stay all together aboard this ship and surf the complicated tides that our time brings; because we will only reach our harbor safe and sound if we all row together.

(Published in the Blog of Aspire. Manufactury of Change)